As of September 20, 2013
The Betty Ford Center has a strong commitment to providing excellent service to all of our friends, alumni and visitors, including respecting your concerns about privacy. We understand that you might wonder whether and how this Website collects and uses information. This statement contains numerous general and technical details about the steps we take to respect your privacy concerns.
We have created this statement to demonstrate our firm commitment to your privacy. We do not collect personally identifying information about you when you visit our site unless you give us written permission to post information on our secure and private Alumni Information Form or request a reply using one of our feedback or reply forms, we will not know your name, your e-mail address, or any other information that identifies you. Providing such information is strictly voluntary. This policy is your guide to how we will handle information we learn about you from your visit to our Web site.
Kids and Privacy
For children who visit our site, special rules apply. We do not request personal information about children, such as first and last name or street address and city. When kids send email to us, their online contact information (email address) is not used to re-contact them and is not maintained in retrievable form.
Reading or Downloading
We collect and store only the following information about you: the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account, the date and time you access our site, and the Internet address of the Web site from which you linked to our site.
We use the information we collect to measure the number of visitors to the different sections of our site, and to help us make our site more useful to visitors.
Our website uses temporary "cookie" technology in the Virtual Tour section our site. "Cookies" are strings of text that a Website stores on a user's computer. Cookies enable a website to keep track of a user's preferences and activities relating to that website. Our website creates a temporary cookie - one that expires when you turn off your browser - to facilitate your visit. Because these cookies are only temporarily placed on your hard drive, they do not enable us, or anyone else, to build or maintain profiles of your activities over time and across websites.
Information Needed to Execute the Transaction You Request
When we need to collect information from you, we will ask you to voluntarily supply us with the information we need. For example, if you would like to receive information about admission to the Center, you may fill out the Inquiry Form in the Admissions section which requests information about your name, address, phone number and e-mail address plus a place to check programs you wish to receive information about and a place to write your question, plus questions about how you heard about us (for evaluation of our own marketing practices). We will use your e-mail address only to provide the information you requested, or to communicate news as you requested. If at any time you decide you do not want to receive this information, you may let us know by reply e-mail or use the form to request that we no longer contact you. Providing information to us using any of our on-line forms is voluntary and the information we collect is used only for the purpose for which the information was collected and is not shared with any other companies.
Securing the Transmission and Storage of Information
When we ask you for personal data in any of our forms on-line (including our Admissions Inquiry Form, Alumni Information form, Applications for Professional in Residence Programs, Video purchases or Donations on-line), the information is transferred over a Secured Sockets Layer (SSL) line provided you are using an SSL enabled browser such as Microsoft Internet Explorer or Netscape Navigator. This ensures that your information is encrypted as it travels over the Internet. This secure mode is enabled before any such information is transmitted from your computer. After information reaches the Betty Ford Center it is stored on a secure server that resides behind a firewall that is designed to block access from outside the Center.
Betty Ford Center Use of Information
We treat the information that you provide to us as confidential information. It is, accordingly, subject to the Center's security procedures and strict corporate policies regarding protection and use of information. We will only disclose this information to individuals at the Center on a need-to-know basis and person(s) authorized by you. Patient and Alumni information is additionally protected under the Code of Federal Regulations, Title 42 and the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Betty Ford Center maintains strict compliance with each of these laws and regulations.
The laws applicable to personal information vary from country to country. The information we process and store is kept in accordance with the applicable United States legal requirements, which may not be as comprehensive as the data protection laws found in other countries, such as those in the European Union.
Online Profile Updates and Donations
If you complete the Profile update form and share your personally identifying information, this information will be used only to provide you with more targeted content. We may use your contact information to send further information about our organization or to contact you when necessary. You may always opt-out of receiving future mailings; see the "Opt Out" section below.
E-Mails and Opt-Out
Our goal is to only send e-mails that are likely to be of interest to you. All e-mail is generated from Betty Ford Center and not from an outside third-party e-mail service provider. Betty Ford Center does not make e-mail addresses available to any partners in the Betty Ford Center Network or to any others for their use. You may at any time request not to receive e-mails from Betty Ford Center by replying to any e-mail with your request to opt-out.
Opt-Out or Change Your Contact Information
Our site provides users the opportunity to opt-out of receiving communications from us through a special online form. You may choose to receive only specific communications or none at all. You may also update your contact information previously provided to us through another online form. While you will remain in our database, you can prevent unwanted communication.
Disclosure of Information to Third Parties
Betty Ford Center prohibits the sale or transfer of personal information to anyone outside the Betty Ford Center; in short, we will not disclose your information to third parties.
Links to Other Sites
Other sites linked to by the Betty Ford Center website are offered for your convenience only. The Betty Ford Center is not responsible for the privacy policies of those sites, or for cookies those sites might use.
Creating a text link from your Web site to our site does not require permission. If you have a link you'd like us to consider adding to our Web site, please send an email to with the subject "Link request."
This is a United States website and subject to the laws of the United States of America. Betty Ford Center will disclose personal health information without your permission only when required by law, or in a good faith belief that such action is necessary to investigate or protect against harmful activities to Betty Ford Center patients, staff, volunteers, alumni, property (including this site) or to others or as authorized by federal law including but not limited to medical privacy rules under the Health Insurance Portability and Accountability Act.
Betty Ford Center Privacy Statement Changes
In the future, we may need to change the privacy statement for www.bettyfordcenter.org. All changes will be made here so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Any changes made in the future will only apply to information collected after any new policy is established.
Use of Text and Images
If you would like to publish information that you find on our Web site, please send your request to . Where text or images are posted on our site with the permission of the original copyright holder, a copyright statement appears at the bottom of the page.
This Web site is designed to be accessible to visitors with disabilities, and to comply with federal guidelines concerning accessibility. We welcome your comments. If you have suggestions on how to make the site more accessible, please contact us at .
How to Contact Us
If you have any questions about this privacy statement or privacy concerns, please contact Briar L. Geraci, Privacy officer at (760) 773-4170 or send an e-mail to:
Help is available. So is hope.
Call our Admissions Counselors and allow our team to discuss options and walk you through the process.